— As Associate Director of Creative Services, I managed a team of 9 designers, multimedia developers and IAs, both internally and overseas, we designed and built marketing and transactional websites, display ads, flash and rich internet applications, brand campaigns and conceptual pitch-work for clients across Europe, Asia, and Australia.
We spent well over a year designing what our new intranet should be like, getting as close as we could to business units and internal stakeholders to architect a modern communications and task driven intranet that would make work lives easier and drive efficiency, performance, engagement, and shared understanding of key messaging, not least of which was around the financial crisis, the role AIG played, what we did about it, and where we were going next.
The Nielson Norman Group NN/g awarded us a place in their Top 10 Intranets for 2013
This was the 3rd time I crossed paths with Robert Benmosche, as he was brought in as CEO to navigate the company through the restructuring and repayment process. The previous two were when I was working on the MetLife Service Portals, and then later building out NYMA’s promotional viewbook.